Ready
Purchased and available for installation. A Ready plan must not be described as Active or expiring.
Merofly features
Everything needed to choose, install and manage a travel eSIM.
The web journey handles discovery and purchase. The Merofly mobile app adds native plan management, device-aware status and notifications.
Live catalogue
Plans for the destinations currently available
Search local, regional and global Merofly plans with current retail pricing from the protected catalogue.
205 catalogue destinations currently available.
Available plan types include fixed, unlimited, regional.
Choose carefully
Compatibility, allowance and validity before payment
Review the destination, data allowance, validity, plan type and compatible-device guidance before proceeding.
Coverage and speed depend on the selected plan, device settings and supported local networks.
Supported installation
Direct install, QR or manual details
Use the installation method provided with the order. Install with stable internet and keep QR codes and activation details private.
The plan connects when its activation conditions are met and the required device settings, including roaming where instructed, are enabled.
My eSIM lifecycle
Clear status, selected-plan routing and eligible Top-Ups
Active or In Use
Shows provider-confirmed usage and validity where available. The native app can identify the plan in use on that phone.
Expired
Displays historical plan details and a buy-new-plan action, never an instruction to install the expired plan again.
Top Up
Opens the selected eligible plan, preserves its context and continues through secure payment.
Alerts
The mobile app can notify users as data runs low or validity approaches expiry, without sending active-plan alerts to Ready plans.
Customer-safe identity
Customer-facing pages show Merofly. Upstream catalogue and fulfilment details remain protected.
Protected checkout
See the plan and complete order total before paying through an authorised payment provider.
Payment methods
Available methods are confirmed at checkout for the current device, country and order.
CardApple PayLinkKlarna
Travel Assist
Arrival, official-source and flight self-service support
Use arrival reminders, verified embassy or consular sources where available, calm urgent-help guidance and official airline manage-booking links.
Explore Travel AssistClear boundaries
Merofly is independent of governments, embassies, consulates and airlines. Users are directed to official sources for authoritative action.
Merofly Partners
One partner programme, four tiers
Join free as a Member, then reach Starter, Growth or Pro through genuine sales or spendable wallet credit. Each tier raises your ceiling; no reward is paid for recruiting anyone.
Registration or recruitment alone creates no reward. Validation, refunds, disputes, fraud, compliance, clearance and payout rules apply.
Explore Merofly Partners
Help & support
Help when you need it
Access installation guidance, account controls, refund information and Merofly Support.
Visit Help Centre