Legal
Merofly Legal Centre
Every policy that applies to buying, installing and using a Merofly travel eSIM.
1. General Terms of Service
The agreement between you and Merofly for using merofly.com and the Merofly apps.
2. eSIM Purchase and Activation Terms
How a Merofly eSIM is bought, delivered, installed and activated, including package-specific activation.
3. Refund and Cancellation Policy
Your UK consumer rights, digital-supply acknowledgment and when a refund is available.
4. Fair Use Policy
How data allowances, speeds and personal-travel use are managed.
5. Acceptable Use Policy
Conduct that is not permitted on the Merofly service or network.
6. Privacy Policy
What we collect, why, the lawful basis, who receives it and your rights.
7. Cookie Policy
The cookies and similar storage actually used, with categories and durations.
8. Traveller referral rewards notice
Terms for the 5% non-cash Merofly Credit earned after a directly invited traveller’s first eligible eSIM purchase.
Who you are contracting with
SPACE AI TECHNOLOGY UK LTD, a company registered in England and Wales, company number 15446027. Registered office: 142-143 Parrock Street, Gravesend, DA12 1EY, United Kingdom. Data protection enquiries: privacy@merofly.com.