Legal

Traveller Rewards Terms

Version 2026-09-21-v4-final · Effective 20 September 2026

1. Eligibility

A signed-in Merofly traveller can earn 5% non-cash Merofly Credit when a directly invited new traveller completes their first eligible eSIM purchase. The invitation must be linked to the invited traveller before that purchase.

  • The invitation must be linked before the new traveller’s first purchase.
  • Credit remains pending for 14 days and is cancelled if the qualifying order is refunded, disputed or reversed.
  • Merofly Credit is non-cash, non-transferable and can be used only for eligible future Merofly purchases. Low-margin packages may receive a reduced reward or no reward.
  • Self-referrals, duplicate accounts and Partner Network commission stacking are not allowed.
  • Marketing consent remains separate; an invited traveller is never subscribed automatically.

2. Reward value

The reward is 5% of the verified eligible purchase amount, excluding tax, payment fees, refunds, chargebacks and unsupported amounts. A package may be excluded where its verified economics cannot safely fund the reward.

3. Validation

Credit remains pending for 14 days. It becomes available only if the qualifying order remains completed and is not refunded, disputed, cancelled, reversed or identified as fraudulent.

4. Using Merofly Credit

Traveller Credit is non-cash, non-transferable and usable only toward eligible future Merofly purchases. It cannot be withdrawn to a bank account or exchanged for cash.

5. Direct referral only

Only one direct referrer can be linked to a traveller. Attribution is locked before the first purchase. There are no recruitment, introduction, team, downline or recurring rewards.

6. No stacking

One order cannot produce both Traveller Credit and a Merofly Partner Network commission or reseller benefit. Professional activity is operated separately by Merofly Connect.

7. Refunds, abuse and corrections

A refund, dispute, chargeback, reversal, duplicate account, self-referral, misleading promotion or manipulation can cancel or reverse credit. Merofly may correct an error after reasonable review.

8. Privacy and marketing

Merofly uses referral attribution to operate and protect the reward. An invited traveller is not enrolled in marketing unless they separately choose to consent.

9. Changes

The policy version applying when the qualifying purchase is completed governs that reward. Merofly may change or end future offers, but validly earned credit remains subject to the terms that created it, including refund, reversal, error and abuse rules.

10. Questions

Email support@merofly.com with a question about Traveller Rewards or your Merofly Credit balance.

View your code, balance and programme summary on the Traveller Rewards page. Professional partner terms are published separately by Merofly Connect at www.meroflyconnect.com.
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